Easy to read. Simple to use. TripAiku
Smart ticketing for telecom network operations
TripAiku is 1Optic’s smart ticketing solution for telecom environments. It helps network teams manage alarms, automate workflows and prioritize events based on relevant network data. Telecom networks generate large numbers of events and alarms every day. Without the right filtering and prioritization, teams spend too much time on noise instead of the issues that need attention. TripAiku combines rule-based automation, dynamic ticket weighing and AI-supported workflows to reduce alarm fatigue and improve event monitoring processes.
With TripAiku, you’ve got it all..
- a smart ticketing tool that saves lots of time and money
- alarm management with a clever workflow
- threshold and parameter tuning
- prevent alarm fatigue
- rule-based automation
Prevent alarm fatigue.
This is how it works
Event count
Creates tickets
Smart dynamic
ticket weighing
Filters tickets based on parameters
Dynamic prioritization
Auto-closing of tickets
“With 1Optic’s TripAiku we were able streamline and automate out network monitoring processes making life for our event monitoring L2 team much easier!”
Quality Manager at tier 1 mobile operator
Get your one-on-one session
Every telecom network has its own alarm patterns, thresholds, workflows and operational priorities. That means smart ticketing needs to be configured around your environment. Schedule a one-on-one session with one of our data consultants to explore how TripAiku can help your team reduce alarm fatigue, automate ticketing and improve event monitoring.